Can You Trust AI to Answer Your DDQs?
We Tested It.
We gave 120 real financial services questions to three different AI systems using the same documents, the same questions, the same infrastructure. Only one system refused to make things up when it didn't know the answer.
The Problem With AI in Financial Services
When ChatGPT gets a trivia question wrong, nobody gets hurt. When an AI tool gets a DDQ question wrong, it can end up in front of an investor, an auditor, or ASIC.
Here's what AI hallucination actually looks like:
We asked: “What was the fund's Sharpe ratio for Q3 2024?”
The truth: No Sharpe ratio data existed anywhere in the documents.
Standard AI said: “The Sharpe ratio was approximately 1.42, reflecting strong risk-adjusted returns.”
Completely fabricated. If this goes into an investor report, your firm has a serious problem.
BackPro said: “I was unable to find information about the fund's Sharpe ratio for Q3 2024 in the available documents.”
It told the truth. That's the difference.
What We Found
We tested three approaches with the same 120 questions and the same documents. Here's what matters for your firm.
When it can answer, is it right?
Standard AI tools: 28–30%
When it can't answer, does it admit it?
Standard AI tools: 55–70%
How often does it fabricate?
Standard AI tools: 25–32%
The Surprise: Adding “Smart Search” Made It Worse
Most AI tools use a technique called RAG. They search your documents first, then generate an answer. Sounds sensible. But our benchmark found that this approach actually increased fabrication from 11.7% to 25%.
Why? When the search finds something vaguely related but not exactly right, the AI becomes more confident and more likely to blend real information with things it made up. It's like an employee who skimmed a document and then presents their assumptions as facts.
What This Means for Your Firm
Your DDQ responses are accurate
96.7% of answers are correct with full source attribution. Your team reviews the 3.3% that need attention, not the other way around.
Nothing gets fabricated
When BackPro can't find the answer in your documents, it says so. Standard tools fabricate an answer 25–32% of the time. BackPro: 0.8%.
Your compliance team can trust it
Every answer traces back to a specific document, page, and paragraph. No black boxes. No "the AI said so." Full audit trail.
Your regulatory risk drops
For a firm processing 100 DDQs a year: standard AI tools create ~135 potential regulatory incidents. BackPro: 4. That's a 97% reduction.
How BackPro Is Different
Most AI tools search your documents once and hope for the best. BackPro checks its own work before giving you an answer.
Find the right document
Uses two search methods (text matching and visual document understanding) so it doesn't miss answers buried in tables, charts, or complex layouts.
Check for existing verified answers
If your team has already answered this question in a previous DDQ, BackPro finds that verified answer instead of generating a new one.
Extract the answer carefully
Reads the specific section of the document, not random chunks. Understands document structure including headings, tables, and numbered lists.
Verify before responding
A separate check confirms the extracted answer actually addresses the question. If confidence is low, it refuses to answer rather than guess.
For the full technical methodology, scoring framework, and detailed results, read the technical benchmark.
See It for Yourself
Download the full benchmark report with methodology, or book a demo and test BackPro with your own documents.