MEK AI
BackPro AI Strategic Consultant
BackPro AI
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Automate Claims Processing & APRA Compliance
Australian insurance companies use on-premise AI to process claims documentation, analyse policy documents, and manage APRA reporting requirements while maintaining complete customer data sovereignty.
Regulatory Ready
Built for Australian compliance
On-Premise Processing
Customer data never leaves your infrastructure
Complete Traceability
Full source attribution
Claims teams manually review policy documents, claim forms, medical records, and supporting evidence for each claim. Complex claims require extensive document analysis to validate coverage terms and calculate appropriate payouts.
Claims processing times extend over weeks. Manual review creates bottlenecks. Operational costs remain high as teams scale with claim volume.
Insurance policies contain complex terms, exclusions, conditions, and definitions. Interpreting policy wording consistently across claims and underwriting decisions requires significant expertise and time.
Inconsistent policy interpretation leads to disputes. Manual analysis slows claims processing and underwriting decisions. Knowledge concentration in senior staff creates risks.
Insurance companies face extensive APRA reporting requirements including capital adequacy, claims statistics, risk management frameworks, and governance documentation. Manual compilation from multiple systems is time-consuming.
Compliance teams focus on data compilation instead of strategic risk management. Manual processes increase error risk during regulatory reporting cycles.
Insurance companies hold sensitive customer health and financial information. Australian privacy laws and APRA standards require strict data security controls. Cloud AI services that process data externally create compliance risks.
Cannot use third-party AI services for customer data analysis, limiting automation options while maintaining regulatory compliance and customer trust.
BackPro AI deploys on your Azure, AWS, or GCP environment. Zero data leaves your infrastructure. Complete APRA compliance whilst automating claims processing and policy analysis.
AI reads policy documents, claim forms, and supporting evidence to assist claims assessment. Validates coverage by checking policy terms, exclusions, and conditions. Identifies relevant policy clauses automatically.
Accelerate claims processing. Improve consistency in policy interpretation. Free claims teams to focus on complex exception cases requiring human judgement.
AI understands insurance policy language including exclusions, conditions, definitions, and endorsements. Applies policy terms consistently across claims and underwriting workflows.
Reduce policy interpretation disputes. Ensure consistent application of policy terms. Improve decision quality with comprehensive policy analysis.
Automatically extract data from claims systems, policy records, and financial systems for APRA submissions. Covers capital adequacy reporting, claims statistics, and risk management documentation.
Reduce APRA reporting preparation time. Eliminate manual data extraction errors. Ensure regulatory compliance with audit-ready documentation.
AI analyses applications, medical records, and underwriting guidelines to support risk assessment. Identifies risk factors and flags items requiring underwriter attention.
Accelerate underwriting decisions. Improve risk assessment consistency. Free underwriters for complex cases requiring expert judgement.
Deploy entirely on-premise or in your private Azure/AWS/GCP cloud. All customer data processing happens within your controlled infrastructure. Zero data leaves your environment. No external API calls.
Meet Australian privacy laws and APRA data security requirements. Maintain complete control over customer information and AI infrastructure.
Every AI output includes complete source attribution showing which policy clauses and data points informed each recommendation. Full audit trails for regulatory reviews.
Defend decisions with transparent reasoning. Pass regulatory audits with explainable AI. Build customer trust with clear decision rationale.
Common questions about AI for insurance companies
Your compliance team has been saying no to every AI tool. BackPro is the one they can say yes to.
Trusted by Selector Funds, More4Life, Frazer Walker, and other Australian financial institutions
Questions? Email backpro@backpro.ai or call +61 468 354 703
Genesis Accelerator 2025 • University of Sydney backed