Tools
Product replacement · s947D and RG 175

Replacing a product? Twelve questions.

Use this when your advice recommends the client get out of, or reduce, one product and move into another, including from a MySuper product to another MySuper or choice product in the same fund (s947D(1)). The first six questions are what the SoA must disclose; the rest are what ASIC says your investigation and judgement must weigh.

Checked against the law on 7 October 2026.

  • 01

    What the SoA must disclose

    Does the SoA set out the charges the client will or may incur in getting out of, or reducing, the existing product?

    s947D(2)(a)(i)

  • 02

    What the SoA must disclose

    Does it set out the charges the client will or may incur in acquiring, or increasing, the new product?

    s947D(2)(a)(ii)

  • 03

    What the SoA must disclose

    Does it set out the benefits, money or otherwise, that the client will or may lose by switching, even temporarily?

    s947D(2)(a)(iii)

  • 04

    What the SoA must disclose

    Does it set out any other significant consequences of the switch that you know, or ought reasonably to know, are likely?

    s947D(2)(b)

  • 05

    What the SoA must disclose

    Are the charges and lost benefits stated as amounts in dollars, unless the regulations or ASIC relief allow otherwise?

    s947D(2)(d); RG 175.118

  • 06

    What the SoA must disclose

    Where you know there will or may be charges, losses or consequences but cannot find out what they are, does the SoA say so?

    s947D(3)

  • 07

    What the investigation must cover

    Did you investigate the existing product, to see whether it might meet the client’s relevant circumstances?

    s961B(2)(e); RG 175.257(a)

  • 08

    What the investigation must cover

    Did you investigate the new products the client could move to, and the one you recommend?

    s961B(2)(e); RG 175.257(b) and (c)

  • 09

    Is the switch appropriate?

    Did you weigh the benefits and disadvantages, including the costs and risks, of both the existing and the new product?

    RG 175.291

  • 10

    Is the switch appropriate?

    Would it be reasonable to conclude the client’s likely net benefits are better under the new product than the existing one?

    s961G; RG 175.293

  • 11

    Is the switch appropriate?

    Does your cost comparison include the cost of making the switch, and your fees if they are payable only if the switch is made?

    RG 175.295

  • 12

    If you use a Record of Advice

    If this is further advice recorded in a Record of Advice: does the record give brief particulars of the switching information, and acknowledge any s947D(3) statement given?

    Corporations Regulations reg 7.7.09(1)(b)

Sources

This is a self-check and general information, not legal or compliance advice. The questions paraphrase the law; the exact words are in the sources above. How an obligation applies turns on your licence, your licensee's policies and the advice given. Confirm with your licensee or legal adviser.